Product Repair Form
Complete this form for any repairs/warranties necessary and ship to
Attn: Repair Dept.
625 N. 12th Street
St. Charles, IL 60174
All items should be well packed to assure that no damage is incurred during shipping. Please insure when shipping your item back for repair. Use a shipper that has a tracking delivery service. (i.e. FedEx) Robart is not responsible for damage incurred during the shipping process.
Robart will contact you either by phone or email upon completion of an estimate to get your authorization to repair.
Warranty items are to be shipped prepaid back to Robart. All warrantied products will be returned freight free within the United States. All warrantied products returned outside the US will incur a shipping charge to have the product shipped back.
If you believe any of your items may be covered under warranty, be sure to include a copy of your receipt to allow for warranty consideration.
Repair Labor Rate is $60.00 per hour with 1/4 hour as the minimum labor charge.
Our RMA system is experiencing IT difficulties at this time. Please print up this form and mail it in with your repair. You do not have to wait for an RMA number. Thank you.